dewasport88.comPrivacy Policy

This page describes what we collect when you use dewasport88.com and how we keep that data protected. Our commitment is to be transparent about every step: from the moment you register, through your account activity, payment processing, and withdrawal requests, we document our practices clearly.

We at dewasport88.com recognise that your privacy is fundamental. We do not sell your personal information to third parties, nor do we use it for purposes beyond operating our platform, complying with local law, and improving your experience. Our infrastructure spans multiple regions—some servers sit in Jakarta, others in data centres outside Indonesia—but all follow the same security standards regardless of location.

Our services are available only where local law permits. If you access dewasport88.com from a jurisdiction where our operations are restricted, we cannot process your account. We ask you to verify compliance with your own jurisdiction's regulations before using our platform.

What we collect on dewasport88.com

When you register an account, we collect your full name, email address, phone number, and date of birth. During identity verification (KYC), we request government-issued photo ID, a selfie holding that ID, and a utility bill or bank statement. We use this data to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations applicable in supported jurisdictions.

Every transaction you make—deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet)—is logged with its timestamp, amount, and outcome. We record your IP address, device type, and browser fingerprint each time you log in. This helps us detect unauthorised access and investigate disputes.

When you play live blackjack, roulette, baccarat, or Dragon Tiger, we store your bet history and game outcomes. Slot plays (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and sportsbook stakes on Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, and badminton are equally recorded. We use this history to calculate your account balance, settle disputes, and generate responsible-gaming reports upon request.

Third-party processors and your data

Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, and banks including local payment, online payment, e-wallet, mobile banking) receive your transaction details as part of processing your deposit or withdrawal. We do not control their privacy practices; each operates under its own terms. We recommend reviewing their privacy policies directly.

Our live-dealer studios are hosted by external providers who manage camera feeds, seat allocation, and game results. These providers see your username, bet amounts, and game outcomes in real time. Our contract with each provider requires encryption and restricted access, but we cannot guarantee their internal practices match ours.

Our customer-support team (based in Jakarta and Semarang) may access your account history, email, and phone records to respond to your inquiries. Our hosting infrastructure uses data centres outside Indonesia; your data may be transferred across borders during backups and disaster recovery, though always within encrypted channels and access-controlled systems.

Cookies and tracking

We use session cookies to keep you logged in and remember your language preference. Analytic cookies track which pages you visit and how long you stay—this helps us identify broken features or slow load times. None of these cookies identify you by name; they use pseudonymous identifiers only.

Our Progressive Web App (PWA) caches game assets and account balance locally on your device to improve performance on weak 3G networks common in regions like Medan and Bandung during monsoon season. This offline cache never includes payment card details—only your username and recent bet outcomes. You can clear it anytime in your browser's storage settings.

Your rights and our obligations

You have the right to request a copy of all personal data we hold on you. We will provide this within 14 business days. You may also request deletion of your account and associated data, subject to legal holds (we must retain records for tax and anti-fraud purposes for up to 7 years in most jurisdictions).

If you believe we have misused your data, you may lodge a complaint with the Data Protection Authority in your jurisdiction. We at dewasport88.com will investigate any complaint internally and respond within 30 days. We do not retaliate against users who make good-faith privacy complaints.

Our data retention policy: account balances and transaction records are kept indefinitely while your account is active. After closure, we retain them for 7 years for compliance purposes, then delete them. Cookies expire after 12 months of inactivity. Server logs are purged after 90 days unless needed for an active investigation.

We do not sell your data. We do not use it for marketing beyond service-related announcements. We encrypt all transfers and restrict staff access to minimum necessary levels.

Contact us about privacy

If you have privacy concerns or wish to exercise your rights, email our Data Protection Officer at [email protected]Include your account username, the nature of your request, and any supporting documents. We aim to acknowledge receipt within 2 business days and provide a substantive response within 14 days.

For urgent account security issues (suspected unauthorised access, phishing attempt, payment card fraud), contact our security team at [email protected] or use the "Report Issue" button in your dewasport88.com account settings. Mark the subject line "URGENT" and provide as much detail as possible about the incident.

This privacy policy is effective as of the date shown at the bottom of our Terms page. We may update it without notice if we add new services or change our data practices. Continued use of dewasport88.com after an update constitutes acceptance of the revised policy.